GRI Content Index
Sojitz Corporation Integrated Report 2021 GRI Standards Content Index
Disclosure | Description | Reference page | WEB |
Foundation | |||
---|---|---|---|
Organizational Profile | |||
102-1 | Name of the organization a. Name of the organization. |
P.216 | Corporate Profile |
102-2 | Activities, brands, products, and services a. A description of the organization’s activities. b. Primary brands, products, and services, including an explanation of any products or services that are banned in certain markets. |
P.85-107 | Business Overview |
102-3 | Location of headquarters a. Location of the organization’s headquarters. Contact Us |
P.116 | Corporate Profile |
102-4 | Location of operations a. Number of countries where the organization operates, and the names of countries where it has significant operations and/or that are relevant to the topics covered in the report. |
P.85-107 | Business Overview |
P.215 | Operating Bases | ||
102-5 | Ownership and legal form a. Nature of ownership and legal form. |
P.216 | Corporate Profile |
102-6 | Markets served a. Markets served, including: i. geographic locations where products and services are offered; ii. sectors served; iii. types of customers and beneficiaries. |
P.30-38 | Business Overview |
P.85-107 | |||
102-7 | Scale of the organization a. Scale of the organization, including: i. total number of employees; ii. total number of operations; iii. net sales (for private sector organizations) or net revenues (for public sector organizations); iv. total capitalization (for private sector organizations) broken down in terms of debt and equity; v. quantity of products or services provided. |
P.40 | Financial Trends |
P.85-107 | Business Overview | ||
P.108-109 | Corporate Profile | ||
P.216 | |||
102-8 | Information on employees and other workers a. Total number of employees by employment contract (permanent and temporary), by gender. b. Total number of employees by employment contract (permanent and temporary), by region. c. Total number of employees by employment type (full-time and part-time), by gender. d. Whether a significant portion of the organization’s activities are performed by workers who are not employees. If applicable, a description of the nature and scale of work performed by workers who are not employees. e. Any significant variations in the numbers reported in Disclosures 102-8-a, 102-8-b, and 102-8-c (such as seasonal variations in the tourism or agricultural industries). f. An explanation of how the data have been compiled, including any assumptions made. |
P.136 | Related Data |
102-9 | Supply chain a. A description of the organization’s supply chain, including its main elements as they relate to the organization’s activities, primary brands, products, and services. |
P.54-55 | Supply Chain Management Respect for Human Rights within Supply Chains |
102-10 | Significant changes to the organization and its supply
chain a. Significant changes to the organization’s size, structure, ownership, or supply chain, including: i. Changes in the location of, or changes in, operations, including facility openings, closings, and expansions; ii. Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations); iii. Changes in the location of suppliers, the structure of the supply chain, or relationships with suppliers, including selection and termination. |
- | |
102-11 | Precautionary Principle or approach a. Whether and how the organization applies the Precautionary Principle or approach. |
C2 | Corporate Statement |
P.80-81 | Risk Management | ||
P.50 | Key sustainability Issues (Materiality) | ||
P.72-79 | Corporate Governance | ||
Compliance | |||
102-12 | External initiatives a. A list of externally-developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes, or which it endorses. |
P.50-51 | Key sustainability Issues (Materiality) |
P.3 |
Measures Addressing International
Norms Respect for Human Rights |
||
102-13 | Membership of associations a. A list of the main memberships of industry or other associations, and national or international advocacy organizations. |
P.3 P.50-55 |
Measures Addressing International Norms |
Strategy | |||
102-14 | Statement from senior decision-maker a. A statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy for addressing sustainability. |
P.10-19 | Sustainability>Message from the
President Integrated Report>Message from the President |
102-15 | Key impacts, risks, and opportunities a. A description of key impacts, risks, and opportunities. |
P.10-19 P.50-53 P.81-82 P.85-107 P.119-124 |
Sustainability>Message from the
President Integrated Report>Message from the President Key sustainability Issues (Materiality) Risk Management Risk Information Business Overview |
Ethics and Integrity | |||
102-16 | Values, principles, standards, and norms of behavior a. A description of the organization’s values, principles, standards, and norms of behavior. |
C2 P.1 P.26-27 P.50-55 P.56-65 P.79 |
Corporate Statement Principles and Policies Key sustainability Issues (Materiality) Human Resource Strategy Diversity Management Work-Style Reforms Compliance |
102-17 | Mechanisms for advice and concerns about ethics a. A description of internal and external mechanisms for: i. seeking advice about ethical and lawful behavior, and organizational integrity; ii. reporting concerns about unethical or unlawful behavior, and organizational integrity. |
P.79 | Compliance |
Governance | |||
102-18 | Governance structure a. Governance structure of the organization, including committees of the highest governance body. b. Committees responsible for decision-making on economic, environmental, and social topics. |
P.66-84 | Corporate Governance Sustainability Management Corporate Officers |
102-19 | Delegating authority a. Process for delegating authority for economic, environmental, and social topics from the highest governance body to senior executives and other employees. |
P.66-84 | Corporate Governance Systems for Enacting Corporate Sustainability |
102-20 | Executive-level responsibility for economic, environmental,
and social topics a. Whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental, and social topics. b. Whether post holders report directly to the highest governance body. |
P.66-84 | Corporate Governance Systems for Enacting Corporate Sustainability |
102-21 | Consulting stakeholders on economic, environmental,
and social topics a. Processes for consultation between stakeholders and the highest governance body on economic, environmental, and social topics. b. If consultation is delegated, describe to whom it is delegated and how the resulting feedback is provided to the highest governance body. |
P.66-84 | Corporate Governance |
102-22 | Composition of the highest governance body and its committees a. Composition of the highest governance body and its committees by: i. executive or non-executive; ii. independence; iii. tenure on the governance body; iv. number of each individual’s other significant positions and commitments, and the nature of the commitments; v. gender; vi. membership of under-represented social groups; vii. competencies relating to economic, environmental, and social topics; viii. stakeholder representation. |
P.66-84 | Corporate Governance Corporate Officers |
102-23 | Chair of the highest governance body a. Whether the chair of the highest governance body is also an executive officer in the organization. b. If the chair is also an executive officer, describe his or her function within the organization’s management and the reasons for this arrangement. |
P.66-84 |
Corporate Governance Corporate Officers Corporate Governance Report |
102-24 | Nominating and selecting the highest governance body a. Nomination and selection processes for the highest governance body and its committees. b. Criteria used for nominating and selecting highest governance body members, including whether and how: i. stakeholders (including shareholders) are involved; ii. diversity is considered; iii. independence is considered; iv. expertise and experience relating to economic, environmental, and social topics are considered. |
P.66-84 | Corporate Governance Corporate Governance Report |
102-25 | Conflicts of interest a. Processes for the highest governance body to ensure conflicts of interest area voided and managed. b. Whether conflicts of interest are disclosed to stakeholders, including, as a minimum: i. Cross-board membership; ii. Cross-shareholding with suppliers and other stakeholders; iii. Existence of controlling shareholder; iv. Related party disclosures. |
P.66-84 | Corporate Governance Corporate Governance Report |
102-26 | Role of highest governance body in setting purpose,
values, and strategy a. Highest governance body’s and senior executives’ roles in the development, approval, and updating of the organization’s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental, and social topics. |
C2 C2 P.10-19 P.85-107 |
Corporate Statement Principles and Policies Sustainability>Message from the President Integrated Report>Message from the President Business Overview |
102-27 | The reporting organization shall report the following information: a. Measures taken to develop and enhance the highest governance body’s collective knowledge of economic, environmental, and social topics. |
P.80-81 P.64-65 P.66-84 P.79 |
Risk Management The Mission of a Sojitz Person Corporate Governance Compliance Corporate Governance Report |
102-28 | Evaluating the highest governance body’s performance a. Processes for evaluating the highest governance body’s performance with respect to governance of economic, environmental, and social topics. b. Whether such evaluation is independent or not, and its frequency. c. Whether such evaluation is a self-assessment. d. Actions taken in response to evaluation of the highest governance body’s performance with respect to governance of economic, environmental, and social topics, including, as a minimum, changes in membership and organizational practice. |
P.72 P.73-78 |
Corporate Governance Corporate Governance Report |
102-29 | Identifying and managing economic, environmental, and
social impacts a. Highest governance body’s role in identifying and managing economic, environmental, and social topics and their impacts, risks, and opportunities– including its role in the implementation of due diligence processes. b. Whether stakeholder consultation is used to support the highest governance body’s identification and management of economic, environmental, and social topics and their impacts, risks, and opportunities. |
P.80-81 P.50-55 P.66-84 |
Risk Management Key sustainability Issues (Materiality) Corporate Governance |
102-30 | Effectiveness of risk management processes a. Highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic, environmental, and social topics. |
P.80-81 P.66-84 P.79 |
Risk Management Corporate Governance Compliance |
102-31 | Review of economic, environmental, and social topics a. Frequency of the highest governance body’s review of economic, environmental, and social topics and their impacts, risks, and opportunities. |
P.80-81 P.66-84 |
Risk Management Corporate Governance |
102-32 | Highest governance body’s role in sustainability reporting a. The highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material topics are covered. |
P.50-55 P.66-84 |
Key sustainability Issues (Materiality) Corporate Governance |
102-33 | Communicating critical concerns a. Process for communicating critical concerns to the highest governance body |
P.80-81 P.66-84 P.79 |
Risk Management Corporate Governance Compliance |
102-34 | Nature and total number of critical concerns a. Total number and nature of critical concerns that were communicated to the highest governance body. b. Mechanism(s) used to address and resolve critical concerns. |
P.78 | Internal Control System |
102-35 | Remuneration policies a. Remuneration policies for the highest governance body and senior executives for the following types of remuneration: i. Fixed pay and variable pay, including performance-based pay, equitybased pay, bonuses, and deferred or vested shares; ii. Sign-on bonuses or recruitment incentive payments; iii. Termination payments; iv. Clawbacks; v. Retirement benefits, including the difference between benefit schemes and contribution rates for the highest governance body, senior executives, and all other employees. b. How performance criteria in the remuneration policies relate to the highest governance body’s and senior executives’ objectives for economic, environmental, and social topics. |
P.66-84 | Corporate Governance Corporate Governance Report |
102-36 | Process for determining remuneration a. Process for determining remuneration. b. Whether remuneration consultants are involved in determining remuneration and whether they are independent of management. c. Any other relationships that the remuneration consultants have with the organization. |
P.66-84 | Corporate Governance Corporate Governance Report |
102-37 | Stakeholders’ involvement in remuneration a. How stakeholders’ views are sought and taken into account regarding remuneration. b. If applicable, the results of votes on remuneration policies and proposals. |
- | Corporate Governance Report |
102-38 | Annual total compensation ratio a. Ratio of the annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country. |
- | |
102-39 | Percentage increase in annual total compensation
ratio a. Ratio of the percentage increase in annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country. |
- | |
Stakeholder Engagement | |||
102-40 | List of stakeholder groups a. A list of stakeholder groups engaged by the organization. |
P.50 | With our stakeholders |
102-41 | Collective bargaining agreements a. Percentage of total employees covered by collective bargaining agreements |
P.136 | Related Data |
102-42 | Identifying and selecting stakeholders a. The basis for identifying and selecting stakeholders with whom to engage. |
P.50 | With our stakeholders |
102-43 | Approach to stakeholder engagement a. The organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process. |
P.66-84 | Corporate Governance Our Major Activity Lists |
102-44 | Key topics and concerns raised a. Key topics and concerns that have been raised through stakeholder engagement, including: i. how the organization has responded to those key topics and concerns, including through its reporting; ii. the stakeholder groups that raised each of the key topics and concerns |
P.66-84 | Corporate Governance Honoring the “Supply Chain CSR Action Guidelines” in our Lumber Business Social Contributions |
Reporting Practice | |||
102-45 | Entities included in the consolidated financial statements a. A list of all entities included in the organization’s consolidated financial statements or equivalent documents. b. Whether any entity included in the organization’s consolidated financial statements or equivalent documents is not covered by the report. |
P.85-107 P.214-215 P.88-89 P.108-109 |
Business Overview Operating Bases Major Group Companies |
102-46 | Defining report content and topic Boundaries a. An explanation of the process for defining the report content and the topic Boundaries b. An explanation of how the organization has implemented the Reporting Principles for defining report content. |
P.2-3 | |
102-47 | List of material topics a. A list of the material topics identified in the process for defining report content. |
P.2-3 P.50-55 |
Key sustainability Issues (Materiality) |
102-48 |
Restatements of information a. The effect of any restatements of information given in previous reports, and the reasons for such restatements. |
||
102-49 |
Changes in reporting a. Significant changes from previous reporting periods in the list of material topics and topic Boundaries. |
- | |
102-50 |
Reporting period a. Reporting period for the information provided. |
- | Integrated Report / Annual Report / CSR Reports |
102-51 |
Date of most recent report a. If applicable, the date of the most recent previous report. |
- | Integrated Report / Annual Report / CSR Reports |
102-52 |
Reporting cycle a. Reporting cycle. |
- | Integrated Report / Annual Report / CSR Reports |
102-53 |
Contact point for questions regarding the report a. The contact point for questions regarding the report or its contents. |
- | Contact Us |
102-54 |
Claims of reporting in accordance with the GRI Standards a. The claim made by the organization, if it has prepared a report in accordance with the GRI Standards, either: i. ‘This report has been prepared in accordance with the GRI Standards: Core option’; ii. ‘This report has been prepared in accordance with the GRI Standards: Comprehensive option’. |
This table |
GRI Standards comparison table |
102-55 |
GRI content index a. The GRI content index, which specifies each of the GRI Standards used and lists all disclosures included in the report. b. For each disclosure, the content index shall include: i. the number of the disclosure (for disclosures covered by the GRI Standards); ii. the page number(s) or URL(s) where the information can be found, either within the report or in other published materials; iii. if applicable, and where permitted, the reason(s) for omission when a required disclosure cannot be made. |
This table |
GRI Standards comparison table |
102-56 |
External assurance a. A description of the organization’s policy and current practice with regard to seeking external assurance for the report. b. If the report has been externally assured: i. A reference to the external assurance report, statements, or opinions. If not included in the assurance report accompanying the sustainability report, a description of what has and what has not been assured and on what basis, including the assurance standards used, the level of assurance obtained, and any limitations of the assurance process; ii. The relationship between the organization and the assurance provider; iii. Whether and how the highest governance body or senior executives are involved in seeking external assurance for the organization’s sustainability report. |
P.41 P.136 P.50-55 |
Environmental Data Related Data |
Management Approach | |||
103-1 |
Explanation of the material topic and its Boundary a. An explanation of why the topic is material. b. The Boundary for the material topic, which includes a description of: i. where the impacts occur; ii. the organization’s involvement with the impacts. For example, whether the organization has caused or contributed to the impacts, or is directly linked to the impacts through its business relationships. c. Any specific limitation regarding the topic Boundary. |
P.10-19 P.50-55 |
Message from the
President Integrated Report>Message from the President Key sustainability Issues (Materiality) Sustainability Goals under the Medium-term Management Plan 2023 Sustainability Challenge |
103-2 |
The management approach and its components For each material topic, the reporting organization shall report the following information: a. An explanation of how the organization manages the topic. b. A statement of the purpose of the management approach. c. A description of the following, if the management approach includes that component: i. Policies ii. Commitments iii. Goals and targets iv. Responsibilities v. Resources vi. Grievance mechanisms vii. Specific actions, such as processes, projects, programs and initiatives |
P.50-55 | Systems for Enacting Corporate Sustainability Key sustainability Issues (Materiality) Sustainability Goals under the Medium-term Management Plan 2023 Sustainability Challenge |
103-3 |
Evaluation of the management approach a. An explanation of how the organization evaluates the management approach, including: i. the mechanisms for evaluating the effectiveness of the management approach; ii. the results of the evaluation of the management approach; iii. any related adjustments to the management approach. |
P.50-55 | Systems for Enacting Corporate Sustainability Sustainability Goals under the Medium-term Management Plan 2023 |
Economic | |||
Economic Performance | |||
201-1 |
Direct economic value generated and distributed | - | Support for Reconstruction
after the East Japan Earthquake Social Contribution Activities Donations and other expenditures (political contributions, lobbying) <Breakdown> Major donations which aim to contribute to society |
201-2 | Financial implications and other risks and opportunities due to climate change | P.52-53 | Key sustainability Issues (Materiality) |
201-3 | Defined benefit plan obligations and other retirement plans | P.152-155 | |
201-4 |
Financial assistance received from government Reference: Annual | - | |
Market Presence | |||
202-1 |
Ratios of standard entry level wage by gender compared
to local minimum wage |
- | |
202-2 |
Proportion of senior management hired from the local community | - | |
Indirect Economic Impacts | |||
203-1 |
Infrastructure investments and services supported | P.26-38 P.85-107 |
Business Overview |
203-2 |
Significant indirect economic impacts | - | |
Procurement Practices | |||
204-1 |
Proportion of spending on local suppliers | - |
Supply Chain Management |
Anti-corruption | |||
205-1 |
Operations assessed for risks related to corruption | - |
Compliance |
205-2 |
Communication and training about anti-corruption policies and procedures | - |
Compliance |
205-3 |
Confirmed incidents of corruption and actions taken | - |
Compliance |
Anti-competitive Behavior | |||
206-1 |
Legal actions for anti-competitive behavior, anti-trust, and monopoly practices | - | Compliance |
Environmental | |||
Materials | |||
301-1 |
Materials used by weight or volume | - | |
301-2 |
Recycled input materials used | - | |
301-3 |
Reclaimed products and their packaging materials | - | Sustainability Challenge |
Energy | |||
302-1 |
Energy consumption within the organization | P.136 | Environmental Data Changes in Sojitz Group's Energy Usage |
302-2 |
Energy consumption outside of the organization | - | |
302-3 |
Energy intensity | - | |
302-4 |
Reduction of energy consumption | - | Environmental Data |
302-5 |
Reduction in energy requirements of products and services | - | |
Water | |||
303-1 |
Water withdrawal by source | - | Environmental Data Mining Production Water Consumption / Withdrawal Intensity |
303-2 |
Water sources significantly affected by withdrawal of water | - | |
303-3 |
Water recycled and reused | - | Recycle Rate for Water Used by Sojitz Group |
Biodiversity | |||
304-1 |
Operational sites owned, leased, managed in, or adjacent to, protected area and areas of high biodiversity value outside protected areas | - | Environmental Management |
304-2 |
Significant impacts of activities, products, and services on biodiversity | - | Honoring the “Supply Chain CSR Action Guidelines” in our Lumber Business |
304-3 |
Habitats protected or restored | - | Environmental Management |
304-4 |
IUCN Red List species and national conservation list species with habitats in areas affected by operations | - | Environment |
Emissions | |||
305-1 |
Direct (Scope 1) GHG emissions | P.136 | Environmental Data Breakdown of Sojitz's GHG Emissions Scope 1 CDP Climate Change 2021 Response Past CDP Climate Change Response |
305-2 |
Energy indirect (Scope 2) GHG emissions | P.136 | Environmental Data CDP Climate Change 2021 Response Past CDP Climate Change Response |
305-3 |
Other indirect (Scope 3) GHG emissions | - | Environmental Data Sojitz's Scope 3 CO2 Emissions by Categor CDP Climate Change 2021 Response Past CDP Climate Change Response |
305-4 |
GHG emissions intensity | - | Sojitz Group's CO2 Emissions - Changes in Output |
305-5 |
Reduction of GHG emissions P048 | - | Changes in Sojitz Group's Total CO2 Emissions |
305-6 |
Emissions of ozone-depleting substances (ODS) | - | |
305-7 |
Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions | - | Sojitz Group's NOx, SOx and VOC Emissions |
Effluents and Waste | |||
306-1 |
Water discharge by quality and destination | - | Sojitz Group's COD and BOD Amounts |
306-2 |
Waste by type and disposal method | - | Environmental Data |
306-3 |
Significant spills | - | |
306-4 | Transport of hazardous waste | - | |
306-5 | Water bodies affected by water discharges and/or runoff | - | |
Environmental Compliance | |||
307-1 |
Non-compliance with environmental laws and regulations | - | Environmental Fines |
Supplier Environmental Assessment | |||
308-1 |
New suppliers that were screened using environmental criteria | - | Honoring the “Supply Chain CSR Action Guidelines” in our Lumber Business Declaration Regarding Green Gold Label Certification |
308-2 |
Negative environmental impacts in the supply chain and actions taken | - | |
Social | |||
Employment | |||
401-1 |
New employee hires and employee turnover | P.136 | Social Data |
401-2 |
Benefits provided to full-time employees that are not provided to temporary or part-time employees | - | |
401-3 |
Parental leave | P.136 | Social Data |
Labor/Management Relations | |||
402-1 |
Minimum notice periods regarding operational changes | - | |
Occupational Health and Safety | |||
403-1 |
Workers representation in formal joint management–worker
health and safety committees |
- | Health Management OHSAS18001 Certification within Sojitz Group |
403-2 |
Types of injury and rates of injury, occupational diseases,
lost days, and absenteeism, and number of work-related fatalities |
- | Social Data |
403-3 |
Workers with high incidence or high risk of diseases related to their occupation | - | |
403-4 |
Health and safety topics covered in formal agreements with trade unions | - | Health Management |
Training and Education | |||
404-1 |
Average hours of training per year per employee | P.136 | Social Data |
404-2 |
Programs for upgrading employee skills and transition assistance programs | - | Human Resource Strategy |
404-3 |
Percentage of employees receiving regular performance and career development reviews | - | Human Resource Strategy |
Diversity and Equal Opportunity | |||
405-1 |
Diversity of governance bodies and employees | P.136 | Social Data Diversity Management |
405-2 | Ratio of basic salary and remuneration of women to men | - | |
Non-discrimination | |||
406-1 | Incidents of discrimination and corrective actions taken | - | |
Freedom of Association and Collective Bargaining | |||
407-1 |
Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk | - | Supply Chain Management Respect for Human Rights |
Child Labor | |||
408-1 |
Operations and suppliers at significant risk for incidents of child labor | - | Supply Chain Management |
Forced or Compulsory Labor | |||
409-1 |
Operations and suppliers at significant risk for incidents of forced or compulsory labor | - | Supply Chain Management |
Security Practices | |||
410-1 |
Security personnel trained in human rights policies or procedures | - | |
Rights of Indigenous Peoples | |||
411-1 |
Incidents of violations involving rights of indigenous peoples | - | |
Human Rights Assessment | |||
412-1 |
Operations that have been subject to human rights reviews or impact assessments | - | Supply Chain Management |
412-2 |
Employee training on human rights policies or procedures | - | Supply Chain Management Respect for Human Rights |
412-3 |
Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening | - | |
Local Communities | |||
413-1 |
Operations with local community engagement, impact assessments, and development programs | - | Honoring the “Supply Chain CSR Action Guidelines” in our Lumber Business |
413-2 |
Operations with significant actual and potential negative impacts on local communities | - | |
Supplier Social Assessment | |||
414-1 |
New suppliers that were screened using social criteria | - | |
414-2 |
Negative social impacts in the supply chain and actions taken | - | Respect for Human Rights within Supply Chains |
Public Policy | |||
415-1 | Political contributions | - | Total political contributions (JPY) |
Customer Health and Safety | |||
416-1 |
Assessment of the health and safety impacts of product and service categories | - | |
416-2 |
Incidents of non-compliance concerning the health and safety impacts of products and service | - | |
Marketing and Labeling | |||
417-1 |
Requirements for product and service information and labeling | - | Responsibility to Our Clients |
417-2 |
Incidents of non-compliance concerning product and service information and labeling | - | |
417-3 |
Incidents of non-compliance concerning marketing communications | - | |
Customer Privacy | |||
418-1 |
Substantiated complaints concerning breaches of customer privacy and losses of customer data | - | |
Socioeconomic Compliance | |||
419-1 |
Non-compliance with laws and regulations in the social and economic area | - | Compliance |