Personal Information Protection Help Desks

When you submit a complaint, inquiry, or request for notification of the purposes of use, disclosure, correction or suspension of use, etc. with respect to the personal information retained by the Company, please make the request through the following steps. Please be forewarned that Sojitz Corporation will not respond to any request made in person at company offices.

Procedures for Consultation Concerning the Protection of Personal Information

Help desk for consultation by telephone:

Telephone: 81-3-6871-4422
Support hours: 9:15 - 17:30 on weekdays (excluding Saturdays, Sundays and public holidays, and December 29 - January 3)

Help desk for consultation by mail:

Attention: Person in charge of personal information
Legal Department, Sojitz Corporation
1-1, Uchisaiwaicho 2-chome, Chiyoda-ku, Tokyo 100-8691

Identity Verification

We appreciate your understanding that, depending on the details of the consultation, we may first perform a procedure to verify your identity when responding to your consultation.

Document to be submitted for identity verification

Please submit a copy of one of the documents listed in items 1 through 8 below (in respect of item 7, one copy of a certificate of seal impression and registered seal).
If the address on your health insurance card and driver's license has changed, please include a copy of the back side thereof:

1.Health insurance card
2.Driver's license
3.Front side of Individual Number Card
4.Passport
5.Residence card
6.Special permanent resident certificate
7.Certificate of seal impression and registered seal
8.Pension handbook

Documents to be submitted when a request is made by an agent

Please include a letter granting power of attorney of the individual to whom the personal information pertains, which states that he/she grants agent rights (if a legal guardian is making the request as an agent of a minor, the legal guardian is required to submit a copy of a family register or its extract, or a certificate of residence that includes both the relevant individual and his/her agent, and their relationship), in addition to the aforementioned "Document to be submitted for identity verification" (please submit the respective documents pertaining to the relevant individual and his/her agent). If a legal guardian of an adult is making the request as an agent of an adult ward, please enclose a copy of the certificate of registered matters.

Consultation Form

Requests, etc. that do not involve notification of the purposes of use, disclosure or correction, etc. of retained personal data, or suspension of use, etc.

Please contact either of the consultation help desks listed in the "Procedures for Consultation concerning the Protection of Personal Information" Section above and provide information, including your name, address, contact information, and email address, if any. Please consult with the relevant help desk (you are not required to submit the request form set forth below).

Requests, etc. that involve notification of the purposes of use, disclosure or correction, etc. of retained personal data, or suspension of use, etc.

Please make a copy of, and fill out, the request form set forth below, and send it via simplified registered mail to the "Help desk for consultation by mail" listed in the "Procedures for Consultation concerning the Protection of Personal Information" Section above, together with the document(s) to be submitted for identity verification.

Notes:

*1: In the case of a request for notification of the purposes of use or disclosure or for disclosure of retained personal data or records provided to a third party (hereinafter collectively referred to as “request for disclosure, etc.”), we will charge a fee of 1,000 yen per request.

*2: Fees should be paid by bank transfer, and bank transfer fees and mailing costs for the request form and other documents are to be borne by you.

*3: Please note that we will not honor your request for notification of the purposes of use or disclosure, etc. if the payment of any fee, etc. specified by the Company is not made.

*4: Please note that, in accordance with Personal Information Protection Laws, we may refuse to respond to your consultation or accept your request regarding the protection of personal information. Please also note that no refunds, etc. for fees, etc. you paid will be processed even if we do not accept your request.

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Retained Personal Data Request Form

Attention: Person in charge of personal information
Legal Department, Sojitz Corporation

I hereby make the following request in accordance with the Act on the Protection of Personal Information and other related laws and regulations.

Person making request	Address
	Name (Furigana)
	Telephone	Email address
Agent	Address
	Name (Furigana)
	Telephone	Email address
Details of request	With respect to my personal data retained by Sojitz Corporation: □ Disclosure,□Notification of the purposes of use, □Correction, □Addition,□Deletion, □Suspension of use, □Inactive, □Suspension of provision to a third party
	Please describe the details.
Reason for request	Please describe the details.

*1: If the request, etc. is made by an agent, please also fill in the necessary information in the "Person making request" column.

*2: When making the request, etc., please submit the necessary documents specified on our "Personal Information Protection Help Desks" site.

*3: In the case of a request for notification of the purposes of use or disclosure or for disclosure of retained personal data or records provided to a third party (hereinafter collectively referred to as “request for disclosure, etc.”), we will charge a fee of 1,000 yen per request.

*4: Fees should be paid by bank transfer, and bank transfer fees and mailing costs for the request form and other documents are to be borne by you.

*5: Please note that we will not honor your request for notification of the purposes of use or disclosure or for disclosure, etc. if the payment of any fee, etc. specified by the Company is not made.

*6: Please note that, in accordance with Personal Information Protection Laws, we may refuse to accept your request, etc. Please also note that no refunds, etc. for fees, etc. you paid will be processed even if we do not accept your request, etc.

*7: Please note that the terms and conditions described on our "Personal Information Protection Help Desks" site applies to other requests, etc.

Retained Personal Data Request Form [ZIP: 13KB]