PT. Digitalinstincts Teknologi (DIT), an Indonesian IT company with which Sojitz has concluded a capital and business tie-up, is the developer of Traxia Solace, a tablet-based home monitoring service that incorporates IoT technology. The company began offering the service to hotels in Deltamas City, a comprehensive urban development near Jakarta.
With Traxia Solace, hotel guests can contact a 24-hour call center in the event of an emergency with a one-tap video call function (call center operators are not medical professionals). The company is also considering introducing a shopping and delivery service so guests can order materials or food from nearby restaurants and supermarkets.
As demand for "touchless" interactivity is increasing in various aspects of life due to the impact of COVID-19, the company plans to add telehealth and on-site support from medical professionals.
(Job titles and organizations reflect those at the time of the article’s publication.)